Platform Features

Protocol-Level VoIP Monitoring

Monitor SIP transactions, trunk availability, and RTP quality with enterprise-grade precision.

SIP Monitoring

Track Every SIP Transaction

Monitor SIP protocol behavior at the transaction level. Track REGISTER success rates, INVITE responses, and OPTIONS keepalives across all trunks and providers.

REGISTER Monitoring

Track registration success and failure rates. Detect authentication issues, timeout patterns, and intermittent registration drops.

INVITE Response Tracking

Monitor all INVITE responses: 200 OK, 403 Forbidden, 408 Timeout, 503 Service Unavailable. Identify call setup failures instantly.

OPTIONS Keepalive

Verify trunk availability with SIP OPTIONS probes. Detect silent trunk failures before they impact calls.

SIP Response Latency (RTT)

Measure round-trip time for SIP transactions. Detect network congestion and routing issues affecting call setup speed.

SIP Response Distribution

Live
200
OK
12,847
100
Trying
8,234
408
Timeout
142
503
Unavailable
38

Trunk Performance

Trunk-US-East-01
Provider: CarrierA
ASR 98.5%
Status Active
Trunk-EU-West-02
Provider: CarrierB
ASR 87.2%
Status Degraded
Trunk-APAC-01
Provider: CarrierC
ASR 99.1%
Status Active
Trunks & Providers

Monitor Trunk Availability & Performance

Track the health and performance of every SIP trunk. Identify provider-specific issues, monitor Answer Seizure Ratio (ASR), and detect call failure patterns before they impact service quality.

Trunk Availability

Real-time status of every trunk. Instant alerts when trunks become unavailable or experience registration failures.

ASR (Answer Seizure Ratio)

Monitor call success rates per trunk and provider. Detect degradation trends and capacity issues early.

Call Failure Patterns

Identify systematic failure patterns: time-of-day issues, destination-specific problems, or provider routing failures.

Provider-Specific Issues

Compare performance across providers. Identify which carriers consistently deliver quality service.

RTP Quality Monitoring

Real-Time Call Quality Metrics

Monitor RTP stream quality to ensure excellent audio experiences. Track jitter, packet loss, latency, and calculate MOS scores for every call. Detect quality degradation before customers complain.

Jitter Measurement

Track packet arrival variance. High jitter causes choppy audio—detect it in real-time and identify the source.

Packet Loss Detection

Monitor packet loss percentages across all RTP streams. Even 1-2% loss impacts call quality significantly.

One-Way Latency

Measure actual voice path delay, not just ping times. Detect asymmetric routing and network congestion.

MOS Score Calculation

Calculate Mean Opinion Score (MOS) for objective quality assessment. Track quality trends over time and by region.

RTP Quality Metrics

Live
MOS Score
4.2
Jitter
12ms
Packet Loss
0.3%
Latency
45ms

Recent Alerts

Trunk Unavailable
Trunk-EU-West-02 - Registration failures detected
2 minutes ago
ASR Degradation
Provider CarrierB - ASR dropped to 87% (threshold: 90%)
15 minutes ago
Quality Degradation
Region US-East - Increased jitter detected (18ms avg)
32 minutes ago
Email Slack Webhook
Intelligent Alerts

Know About Issues Instantly

Get real-time notifications when VoIP issues occur. Smart alerting detects hard failures, gradual degradation, flapping patterns, and regional problems—delivering alerts through your preferred channels.

Real-Time Alerts

Instant notifications when SIP failures, trunk outages, or quality degradation occur. No delays, no batching.

Degradation Detection

Alert on quality degradation before complete failure. Catch issues when ASR drops, MOS scores decline, or packet loss increases.

Flapping Detection

Identify intermittent failures—trunks that repeatedly go up and down, registrations that fail periodically.

Regional Issue Detection

Identify geographic patterns in failures. Detect region-specific routing issues or carrier problems.

Alert Delivery

Email
Slack
Webhooks

See VoIPMonitorX in Action

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