Platform Architecture

How VoIPMonitorX Works

Protocol-aware monitoring that operates at the SIP and RTP level—not just infrastructure.

Monitoring VoIP From the Inside

VoIPMonitorX doesn't just ping your servers. It actively participates in your VoIP network as a monitoring endpoint—sending SIP transactions, analyzing responses, and measuring RTP stream quality.

01

Connect Your Infrastructure

Point VoIPMonitorX at your SIP infrastructure: PBX, SBC, or trunk endpoints. Configure monitoring targets in minutes.

  • SIP proxy/registrar endpoints
  • Trunk provider addresses
  • Authentication credentials
  • Regional monitoring points
02

Continuous Protocol Testing

VoIPMonitorX sends real SIP transactions—REGISTER, OPTIONS, and test calls—mimicking actual VoIP client behavior.

  • Periodic SIP REGISTER attempts
  • OPTIONS keepalive probes
  • Test INVITE transactions
  • RTP stream quality sampling
03

Real-Time Analysis

Every SIP response and RTP metric is analyzed instantly. Success rates, latency, packet loss, and jitter are calculated in real-time.

  • SIP response code tracking
  • Registration success rates
  • ASR calculation per trunk
  • MOS score computation
04

Intelligent Alerting

When issues are detected—failures, degradation, or anomalies—alerts are sent immediately via your preferred channels.

  • Instant failure notifications
  • Degradation trend alerts
  • Flapping detection
  • Multi-channel delivery

Active vs. Passive Monitoring

VoIPMonitorX uses active protocol testing, not passive packet capture

Active Monitoring (VoIPMonitorX)

Sends real SIP transactions to your infrastructure and measures actual behavior.

Detects issues before customer calls
No deployment on media servers
Works from any network location
Tests actual SIP/RTP behavior

Passive Monitoring (Traditional)

Captures and analyzes existing traffic—sees problems only after they happen.

Reactive—sees issues after occurrence
Requires deployment on servers
Complex packet capture setup
Only monitors existing traffic

What VoIPMonitorX Monitors

SIP Protocol Layer

  • REGISTER success/failure
  • Authentication failures (401/407)
  • INVITE response codes
  • OPTIONS probe responses
  • SIP transaction RTT
  • 408 Timeout patterns
  • 503 Service Unavailable

Trunk & Carrier Layer

  • Trunk availability status
  • Per-trunk ASR rates
  • Call setup success rates
  • Provider comparison metrics
  • Failover behavior
  • Capacity utilization
  • Geographic routing

RTP Quality Layer

  • Jitter (packet variance)
  • Packet loss percentage
  • One-way latency
  • Round-trip delay
  • MOS score calculation
  • Codec performance
  • Network congestion

Reliability & Health

  • Registration stability
  • Trunk flapping detection
  • Call failure trends
  • Degradation patterns
  • Regional issue correlation
  • Time-based anomalies
  • Historical comparisons

Flexible Deployment Options

Choose how VoIPMonitorX fits into your infrastructure

Cloud SaaS

Fully managed monitoring from VoIPMonitorX's distributed probe network. Zero infrastructure requirements.

Quick setup Global probes Instant updates

On-Premise Agent

Deploy monitoring agents within your network for internal testing. Full control over probe locations.

Internal monitoring Custom locations Data stays local

Hybrid

Combine cloud and on-premise monitoring for comprehensive visibility—test from inside and outside your network.

Best of both Full coverage Customer perspective

Data Flow & Security

Your VoIP Infrastructure
SIP/RTP Transactions
VoIPMonitorX Analysis
Alerts & Dashboards

Encrypted Connections

All SIP signaling uses TLS. RTP can be monitored via SRTP.

No Media Recording

VoIPMonitorX measures quality metrics—never records call audio.

Credential Security

SIP credentials are encrypted at rest and in transit.

Ready to Monitor Like a Pro?

See how VoIPMonitorX works with your infrastructure.

Request Demo